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Terms & Conditions

1. Pricing Information: 

Gravity Bath strives to offer competitive prices on all products. However, pricing and availability are subject to change without prior notice. We make every effort to ensure that product and pricing information is accurate, but in case of any discrepancies (such as typographical errors or incorrect pricing), Gravity Bath reserves the right to cancel or adjust orders. If your order is affected, we will contact you to provide further instructions or process a cancellation.

2. Order Cancellations:

By Gravity Bath:

We reserve the right to cancel any order due to:

  • Inaccuracies in pricing or product availability.
  • Limitations on the quantity available for purchase.
  • Any issue identified by our fraud detection team.
  • In such cases, any payment made will be refunded to the original payment method.

By the Customer:

Customers can request an order cancellation, subject to approval by Gravity Bath. Orders that have already been processed cannot be cancelled. If approved, any payments made will be refunded in full.

3. Fraudulent/Declined Transactions:

Gravity Bath reserves the right to recover the cost of goods, legal fees, and other costs from customers found engaging in fraudulent activity. Legal proceedings may be initiated for any fraudulent use of the website.

4. Credit Card Details:

When making a purchase, customers must use their own valid credit card or debit card. Gravity Bath will not be responsible for any loss or fraud resulting from the misuse of payment details.

5. Warranty Disclaimer:

All content and services provided through the Gravity Bath website are offered “as is” without warranties of any kind, either express or implied. We do not guarantee that the information on our website is complete or accurate, and we disclaim any liability for errors or omissions in such information.

6. Limitation of Liability:

In no event shall Gravity Bath be held liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use the site or our products. Our liability, if any, shall be limited to the replacement or repair of the defective product.

7. Indemnification:

Customers agree to indemnify and hold harmless Gravity Bath, its affiliates, and employees from any claims, damages, or losses resulting from their breach of these Terms & Conditions or their use of the website.

8. Electronic Communication:

By using the Gravity Bath website, you consent to receive electronic communications from us. These communications include notifications, agreements, disclosures, and other relevant information.

9. User-Generated Content:

Any content you post or share through the website, including reviews or feedback, must not be unlawful, defamatory, or violate any third-party rights. Gravity Bath reserves the right to remove any inappropriate content at its discretion.

10. Linked Sites:

The website may contain links to third-party sites. Gravity Bath is not responsible for the content or practices of these external sites and disclaims any liability for them.

11. Access to Secure Areas:

Access to password-protected or secure areas of the website is restricted to authorized users. Unauthorized access may result in legal action.

12. Modifications to Terms & Conditions:

Gravity Bath reserves the right to modify these Terms & Conditions at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the modified terms.

13. Trademarks and Copyrights:

All trademarks, logos, and content on the Gravity Bath website are the property of Gravity Bath Private Limited or its licensors. Unauthorized use of any content, including software, is strictly prohibited.

14. Billing and Taxation:

Prices listed on the website include applicable GST but may not include shipping charges. Customers are responsible for paying any additional taxes or fees associated with their order.

15. Jurisdiction and Governing Law:

These Terms & Conditions are governed by the laws of India, and any disputes will be subject to the exclusive jurisdiction of the courts in Delhi.

16. Warranty Service Limitations:

The warranty service is limited to India, and repairs beyond certain geographical limits may incur travel and service charges. Warranty services outside the coverage area of our authorized service centers will be provided on a chargeable basis.

17. Dispute Resolution:

In case of any disputes, the customer agrees to resolve the issue amicably by contacting Gravity Bath’s Customer Care. If a resolution is not reached, the dispute will be subject to arbitration in accordance with Indian law.

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